Logitech G Hub vs Logitech Gaming Software
Right now, there are two software options to customize and set your Logitech gaming peripherals. Which one is better?
Logitech Gaming Software has been around much longer and supports more devices, it has an older UI that has looked the same for years but has generally been more reliable. Going forward, newer Logitech’s after the Logitech G Pro Wireless will no longer support LGS.
Logitech G Hub is Logitech’s newer offering with a sleeker and more modern UI. G Hub currently only supports modern Logitech gaming devices and is in early access. It is actively being updated and is improving in reliability over time.
In 2023, it’s time to say goodbye to Logitech Gaming Software, newer Logitech products only support G Hub, and the software has gotten more reliable over time.
What is Logitech G Hub?
Logitech G Hub is a modern version of their gaming software, Logitech Gaming Software was developed in the early 2010’s. G Hub currently doesn’t add any new functionality and currently only supports more recently released Logitech gear.
The major difference is that G Hub is laid out in a bit more of intuitive manner, going forward from 2019, all Logitech devices will use Logitech G Hub.
G Hub also has a few extra features that are unrelated to setting up your mouse, it has OBS integration for streaming and Discord integrations.
Logitech G Hub Download
You can download the latest version of G Hub from Logitech’s site here: https://www.logitechg.com/en-us/innovation/g-hub.html. Once downloaded open the .exe and follow the wizard. You don’t need to uninstall LGS as long as it is up to date. G Hub is supported on Windows 7 (older versions of G Hub), Windows 8, Windows 10, and Windows 11.
G Hub Supported Devices
Using G Hub: Features
As of right now, there aren’t many new features with G Hub, the main benefit of G Hub is its redesigned UI. You can do everything you can do in the Logitech gaming software minus input analysis, there are new features in G Hub that allow you to download profiles from other Logitech users.
The main screen lets you see all your Logitech gaming devices as well as the ability to browse community made lighting and gaming profiles.
Once clicked into a device, you can set lighting like can in Logitech Gaming Software. All the same settings are here.
The next tab down are the button assignment tabs, here you can assign any button on a mouse or keyboard to a native windows command, key press, recorded macro, and some integrated Discord and OBS actions.
Lastly, you have the ability to set up DPI steps on your mouse, drag the points off to delete your DPI steps. You also have the ability to set your mouse’s polling rate here, you should set it to 1000 Hz for the most responsive feel, but 500 Hz is adequate if you want to save some battery life.
Lastly, you have the settings screen where you can see battery drain rate, here’s where you can add surfaces to tune to your mouse.
Common Issues with G Hub
G Hub Not detecting mouse
G Hub has limited support compared to Logitech Gaming Software, please be sure to check for update and see if your device has been added to G Hubs list of supported devices. Otherwise, common checks here, make sure your USB connection is solid.
G Hub Not Loading or Stuck Loading
If you have LGS also installed, try uninstalling both G Hub and LGS and then just installing G Hub.
Try restarting your computer and re-launching. If that doesn’t work a re-install may be in order.
You can also try deleting the Logitech folder in AppData to reset settings after uninstalling to get a super clean install. Lastly, if it’s getting stuck on startup, take G Hub off of the startup list, reboot and run G Hub as administrator to try to prompt an update.
G Hub Not installing
Make sure you have a clean install environment, make sure all previous installs of LGS and G Hub are uninstalled and use something like Revo Uninstaller to get rid of any remnant files.
How to uninstall G Hub
Using the native windows installer, hit the start menu, search for or navigate to “Add or Remove Programs” find Logitech G Hub and follow the wizard to uninstall.
What is Logitech Gaming Software?
Logitech Gaming Software is Logitech’s legacy gaming software released in early 2010’s. The software allows you to configure settings for Logitech gaming devices like mice, keyboards and headsets. Logitech Gaming Software hasn’t received an update since 2018 and will not support new Logitech products.
You can download the latest version of Logitech Gaming Software here: https://support.logitech.com/en_us/software/lgs, after which you just double click the .exe and follow the wizard.
Logitech supports all of their modern gaming devices.
Using Logitech Gaming Software – Features
Logitech Gaming Software lets you save profiles on-board,on-computer or with automatic game detection.
With your profiles you can set what each mouse button does, you can choose to re-map to another mouse click, and keyboard stroke or a recorded macro.
On this page you can also set DPI sensitivity with multiple levels and a shift DPI setting.
Lastly, you can set the polling rate of your mouse in this view.
This is where you set your mouse’s lighting settings by zone.
Here, you can set lighting mode, speed, brightness and sleep timer.
You can pick colours from any of the 16.8 million using the colour wheel or a specific RGB value.
With multiple devices, you can sync your colour settings across so your gaming setup has unified look.
The battery tab gives you the option to select some pre-set lighting modes that are more battery friendly.
This tab acts primarily as a dashboard showing you how much your settings drain your mouse’s battery, a higher polling rate drains your battery faster as does brighter RGBs for example, the software will give you an estimate of remaining battery life and your mouse’s current battery levels.
Surface tuning optimizes your mouse for the mousepad (or desk) you have. This will improve tracking and lift off distance.
Logitech Gaming Software lets you store multiple surface profiles in case you travel with your mouse or switch up your surface regularly.
Using surface tuning is pretty easy, just hit add a new surface, name your surface and follow the wizard and drag your mouse until the software tunes the surface.
Kind of a useless feature but even more useless for mice, input analysis records and displays button heat maps to show how often and how long you press a button, not sure what uses this could have but I’m not surprised they didn’t bring it over to G Hub.
To use input analysis, simply activate it and LGS will record your button presses over time until you stop it, then it’ll spit out a heatmap.
Logitech Gaming Software troubleshooting
Here are some common issues that arise with Logitech Gaming Software, generally, it’s a pretty reliable piece of software so hopefully you don’t run into any of these issues, if you do however, here are some proposed fixes.
Not opening or loading
There are several reasons why your software isn’t opening, the first thing to try is to uninstall and reinstall or update your install of Logitech Gaming Software.
There could be a chance that the firmware of the mouse is preventing LGS from starting up, if that’s the case, unplug the mouse or the dongle if its wireless and see if LGS opens that way, if it does make sure to update any devices and the software if they’re available.
Not detecting mouse
First off you should double check to see if your device is compatible with Logitech Gaming Software, if it’s not compatible you’re out of luck, you could always get a new Logitech mouse, take a look at our best Logitech gaming mouse post or Best Gaming Mouse if you don’t absolutely need a Logitech.
Try rolling back the version of LGS if you had just updated your software.
You can also try to set the mode of the Logitech Gaming Software .exe to run as an administrator.
Check to make sure your cable or USB connection is solid and not damaged.
Profile auto game detection not working
If you’re Logitech Gaming Software isn’t detecting gaming software make sure to try the following:
- Make sure your profiles are associated to the correct game .exe., if they aren’t LGS won’t auto-switch profiles to work.
- Try disabling your antivirus/firewall, if it starts working try to make sure LGS is on an exception list.
- Turn on lock profile while game is running, this setting makes sure that no other background interrupts the detection of LGS.
LGS keeps resetting
If you are ever having trouble keeping profile settings to stick do this:
- Close Logitech Gaming Software
- Navigate to: C:\Users\UserName\AppData\Local\Logitech\Logitech Gaming Software\
- Locate settings.json and rename it to settings.json.bak
- Restart logitech gaming software and it will make a new settings.json
Sometimes the file gets a little wonky and the software has trouble writing the settings to save. A fresh file usually fixes this issue.
How to uninstall Logitech Gaming Software
Open your start menu and locate or search for “Uninstall a program” then find Logitech Gaming Software, follow the wizard to uninstall.
Do not recommend that garbage please, it doesn’t work at all.
Extreme 3d Pro Joystick is not supported by G Hub, only by LGS.
The G300s isn’t supported by G HUB, only by LGS.
G105 keyboard is not supported by G HUB, only by LGS
G105 keyboard is not supported by G Hub, only by LGS.
With so many still using their older G series headphones and keyboards… you would think Logitech would bring them into their G-Hub out of pure common sense to keep customer loyalty high! But then, who says common sense is common…
I agree with you totally! Why fix something if it’s not broken.
FYI, G13 keyboard does not work with G Hub. It will try to start up when plugged in and then shuts off.
How can i force the Ghub to make some hardware usable only with Lgs.
Have the G935 which only works with the ghub, and some older hardware like g19s and a hero mouse g502.
The G19s shares one Profile with the G502 in the good old LGS.
If i want to use the G935 and install the mostly useless Ghub the Profile for the G502 is blocked by the trashy,crapy Ghub in the LGS.
Is that what Logitech is calling a feature???
For me it is looking like planed obsolescence.
The newer logitech hardware is not compatible with the older hardware anymore.
They should rename the newer Gsries stuff into someting with s for special, super or sh** or s*[email protected]
Yeah I use the G13 keypad for work and gaming… and of course it isn’t supported by the Ghub.
Just got a G935 headset, which looks like it needs the Ghub…
I’m about to say fuck you to logitech completely.
Contrary to the listed devices allegedly supported by G Hub at the top of the article, neither the G700s mouse nor G710+ keyboard are being detected by G Hub, at least as of 6th Nov 2021. LGS all the way by the looks of it. I wouldn’t have bothered installing G Hub otherwise.
Where did you get this list of supported devices? It’s misleading, G700s was not detected
1) LGS (Logitech Gaming Software) starts G Hub if it is installed. It is not possible to easily use both software programs at the same time.
2) Some older hardware is only supported by LGS and not by G Hub.
3) The latest versions of G Hub don’t work with Windows 8.1, even though Microsoft still supports this OS!
4) There are serious G Hub problems with some localized keyboards (example, Brazilian-Portuguese and Italian G213), which are not detected.
I was previously able to use both programmes at once but since that doesn’t work any more, I’ve just uninstalled G Hub because if I can’t use my G13 properly there’s no point
G 13 is the best gaming device! Logitech idiots dont understand that keyboards are designed and the keys are set up for writing and not for gaming! If i cant use G 13 and LGS I will have to give up gaming! G Hub is complicated garbage software which does not recognize G13! why is the G604 not recognized by LGS ??? so at least i can use my devices combined! LGS is able to split the speed of X and Y axes to accommodate the screen peripheries.
I recently got new gears that G-Hub detects correctly. Than I got a G13. The latest version of LGS, although I was able to install, prompted me to use G-Hub and did not allow me to go further. My G13 remained unusable. After some Googling, found out that LGS 9.02.65 was working along G-Hub no fuss. I uninstalled latest LGS 9.04…, installed 9.02.65 and rebooted. There was a similar message popup, BUT, I was able to access the G13 and set it up.
Word of caution though: for some reason, the 64bit Win10 version has been removed from Logitech’s site, only the 32bit is available. So you’ll have to do some digging.
If you love your G13 enough, you’ll find your way. Too bad this gem is discontinued and so far no other alternative comes close enough.
Hope it helps you or others.
Logitech there’s hundreds and thousands of complaints about your G HUB fix your software or stop selling your products all together.
I have been a long time user of Logitech’s products and quite frankly I am upset. Logitech traded functionality and compatibility for aesthetics. Logitech please make the older models of your products compatible with new products in order to retain your fan base.
My Headphones Microphone level goes auto down when i talk louder
windows settings are not the problem i checked it .
I need someone to clarify something for me. The LGS when it had a game profile and you owned that same game like The Division or GTA V, those profiles had unique lighting setups (in GTA V when pursued by the cops, the keys would start to flicker like police lights or when you get damage they would turn red, etc.). Now in G-Hub I can see some game profiles detected but all are set to a single cyan colour with no programmed lighting options. Why is that? Do I need to download custom profiles for them or what?
I have also been a loyal Logitech customer for years and have exclusively used their mice and keyboards. However, I will not purchase Logitech products in the future unless this mess with G Hub and LGS has been solved prior to that. There is only one thing I’ve seen that actually causes corporations to change direction and that is mass customer defection. Don’t keep buying Logitech products unless they A) fix G Hub to support all the products currently supported by LGS or B) create a functional interface between G Hub and LGS so they run seamlessly together to support any products compatible with either system.
I HAVE AN ORIGINAL 920 LOGITECH 1080P PC CAMERA, THE GHUB SOFTWARE KILLS IT AND IT CONFLICTS WITH MY ROCCAT KEYBOARD AND ITS SOFTWARE. I’m sorry the software is very unreliable even today and Logitech support on it is terrible, they leave the community to fix the problems it created. Your article makes the Ghub sound like its the miracle software and it is not
The OBS Plugin for Webcam is not working – I tried both auto and manual and both don’t work. This software needs to be improved I cannot access the webcam settings in OBS.
I just found out about G Hub because I have a G815 keyboard in my Amazon cart. Alas, I will not buy it and stick with my Corsair keyboards for now. Last month I finally got around to finding/download/installing Logitech Gaming Software 9.04.49 so I could use my G13 with DCS.
G Hub is the worst sowftware for macros ever, gaming lgs is fine but we cannot use it with newer products. GHub macro is too slow compared to others 1ms of G Hub is equal 100ms of other ones. I used to say that Logitech is the best but from now on i will never again say good word about Logitech.
OP clearly doesnt know f all, DOES NOT WORK ON WIN 7 you idiot.
Logitech G Hub version 2021.7.91 does support Windows 7, so it recently lost support, but you can still find this older version if you need it for Win 7.
Do ya research numnuts lol 😀
How stupid is this please?`
I know have to use 2 different Logitech Softwares for G15 Refresh and G502X Lightspeed?
I’ll give the mice a return on monday – G500 worked perfectly until it’s get stuck somehow sometimes.
Bought G502X Lightspeed today and will return monday and buy much cheaper older mice for not having that Bloatware Bullshit.
As you support newer G-model Keyboards, what exactly made you think you don’t integrate G15+G19?