What is Razer Synapse?

Razer Synapse is software released by Razer designed to configure and customize Razer’s hardware line up. If you want to customize your Razer DeathAdder profiles, set key binds on your BlackWidow Elite you’re going to need to use Razer Synapse to do so.

Razer Synapse was first released in 2011, with a second major version (Synapse 2.0) already out and a 3.0 beta version publicly available.

Razer Synapse Gaming Software Download

You can download Razer Synapse 2.0 and 3.0 here: https://www.razer.com/ca-en/downloads

How to update Razer Synapse

Synapse will regularly check for updates and notify you of an available update. If you wish to manually check for updates, you can go into the settings menu and find the “Check for Updates” button.

Supported Devices

Gaming Mice
  • Razer Mamba HyperFlux
  • Razer Lancehead
  • Razer Mamba Wireless
  • Razer Mamba Elite
  • Razer Abyssus Essential
  • Razer DeathAdder Elite
  • Razer Mamba Tournament Edition
  • Razer Lancehead Tournament Edition Black
  • Razer Basilisk
  • Razer Naga Trinity
  • Razer Atheris
  • Razer Naga Hex V2
  • Razer Naga Chroma
Gaming Keyboards
  • Razer BlackWidow Elite
  • Razer Huntsman Elite
  • Razer Huntsman
  • Razer BlackWidow Lite
  • Razer BlackWidow Chroma V2
  • Razer BlackWidow Tournament Edition Chroma V2
  • Razer Ornata Choma
  • Razer Cynosa Chroma Pro
  • Razer Cynosa Chrome
  • Razer Tartarus V2
Gaming Headsets, Mousepads and Other
  • Razer Blade
  • Razer Goliathus Extended Chroma
  • Razer Goliathus Chroma
  • Razer Firefly Hard Edition
  • Razer Firefly Cloth Edition
  • Razer  Nari Ultimate
  • Razer Nari
  • Razer Nari Essential
  • Razer Nommo Choma
  • Razer Nommo Pro
  • Razer Chroma Hardware Development Kit
  • Razer Base Station Chroma
  • Razer Kiyo

How to Use Razer Synapse Software – Features

Razer Synapse mouse customization
Razer Synapse mouse customization
Razer Synapse keyboard customization
Razer Synapse keyboard customization

The customize tab lets you re-assign any button on your mouse or keyboard to another function, this can be a mouse press, keyboard press, profile switch, the Razer Hypershift fn layer and recorded macros amongst other things.

The performance tab is where you set your DPI of the mouse, pretty simple stuff here, you can set multiple stages as well as each stage’s DPI, I wouldn’t recommend it but you can also set per-axis DPI, if you want your horizontal/vertical axis to be more or less sensitive.

You can also set your polling rate here as well as open up windows mouse settings.

Razer Synapse - Lighting

The lighting tab is where you get all of your RGB goodness, you can pick up from a selection of quick effects including;

  • Breathing
  • Fire
  • Reactive
  • Ripple
  • Spectrum Cycling
  • Starlight
  • Static
  • Wave

With Chroma Studio you can build your own lighting effect profiles or download community created ones from Razer, there’s also a reddit community that actively shares Chroma profiles at /r/ChromaProfiles.

How to import Chroma Profiles into Synapse

  • Open Synapse
  • ​Go to dashboard​
  • Click on your keyboard or mouse
  • ​Go to the lighting tab
  • Click on advanced to open Chrome Studio
  • At the top there’s a drop down menu called “chroma effect”
  • To the right of that is 3 dots.
  • Click the 3 dots then hit import
  • Locate the .ChromaEffects file you downloaded and hit okay

Lastly, on the calibration tab, you can add your surfaces and your mouse calibrate with your mouse pad, from here you can also set your lift off distance, generally as a default, try going for a low LOD.

Razer Synapse Modules

Razer Synapse 3 is built from the ground up to support modular plugins so that you don’t have a huge piece of software running unless you need the features, currently the two main modules for Synapse are the Macro recording module and the Chroma Studio module, you must install these modules to enable macro recording and custom Chroma profiles.

Razer Synapse – troubleshooting

Razer Synapse not opening

From Razer’s site:

Please be sure your OS (Operating System) and Razer Synapse 3 are up to date with all the latest updates.

  • To obtain all the latest updates to Synapse 3 please unplug any Razer peripherals from your system.
  • Once your devices are unplugged you should be able to open Razer Synapse 3 and you will be able to follow the steps below.
    • If you are not able to open Razer Synapse 3, please uninstall Synapse 3 from your system and reinstall the latest version of Synapse 3 here.
  • From there, please click on the “gear icon” in the upper right corner of Razer Synapse 3.
  • Then click on “About”.
  • Then select “Check for Updates”.

If this doesn’t work, double check that your device is compatible with Synapse 3, you might have to use Synapse 2 if you’re using an older Legacy device.

Failing that, a clean uninstall and reinstall of the latest version of Synapse is your best bet, use something like Revo Uninstaller to insure a clean install.

Not detecting mouse, keyboard or headset

First and foremost, check that your device is compatible with Synapse 3, you might have to use Synapse 2 if you’re using an older device.

If your device is a compatible one, it’s time to check on the USB connection, make sure the wire isn’t damaged and try several USB ports.

If you USB connection is healthy, the next step is to reinstall Synapse.

If Synapse is updated and good to go, you can try to reinstall drivers.

  1. Uninstall Synapse
  2. Press Windows + R, type “devmgmt.msc” in the dialogue box and press Enter.
  3. In device manager, open the drop downs for keyboards and mice, right click each entry and click uninstall device Uninstall drivers if your mouse isn't being detected
  4. Restart and install Synapse again

If all that fails it might be time to contact Razer support.

How to uninstall Razer Synapse

In Windows 10, click the start menu and search for “Add or Remove programs”, launching that will open a dialog, in there you can find Razer Synapse and click the uninstall button.

How to uninstall Razer Synapse

Razer Synapse 3 vs Razer  Synapse 2

Razer Synapse is the third version of Razer’s unified hardware configuration tool. It’s mainly a user experience update, you can configure devices just as well in Synapse 2. Synapse 3 features fewer devices than Synapse 2, but that will change as Razer continues to add support for more legacy devices.

Both Synapse version have access to Chrome studio and profiles.

Synapse 2 is currently more stable and tested, though from my experience so far, Synapse 3 doesn’t seem unstable. Synapse 3 is currently only available on PC, Synapse 2 is available on PC and Mac.

 

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